Privacy Policy

Kindly review the Privacy Policy for the services accessible on www.supermaster.in or the corresponding SM Mobile Application found on Google Play (“supermaster”/”Website”). For convenience, the combined reference to the supermaster App or Website where the Services are utilized is collectively termed as the Platform.

Kindly review this Privacy Policy before utilizing any services from us. This policy will be periodically updated, so to stay informed about how we use your information and safeguard your privacy, please continue to review this policy.

By accessing the supermaster Platform, you consent to be governed by the terms outlined in this Privacy Policy.

information collected from you

  1. When engaging with the Platform through registration, login, user account creation, test series or video course purchase, mock test attempts, etc., or through interactions on third-party websites and/or mobile applications, or any other form of communication with the Platform, supermaster may gather your personally identifiable information. This may include details such as your name, date of birth, gender, demographic information, photos, email address, telephone number, mobile phone number, credit card or debit card details, geographic location, mailing address, social media account details, including the list of contacts/friends, and examination preferences.
  2. supermaster will utilize this information to authenticate your identity as a user on the Platform, deliver the Services to you, including the administration of your user account. Additionally, it will notify you of any alterations to the Service, changes to our terms and conditions or privacy policy, and manage business operations, encompassing financial reporting and billing for its Services. The data will also be employed for the development of new products and services, sending newsletters, offers, and promotional coupons via email for marketing purposes, as well as compliance with applicable laws, court orders, and government enforcement agency requests. Furthermore, it will be utilized for research and analytical purposes to enhance the Service’s quality and ensure optimal presentation for you and your device.

information collected Automatically

During your visit or interaction with the Platform, in addition to Supermaster, certain third-party advertisers and/or service providers may employ technologies that automatically gather information about you. This information is collected for both transactional purposes (such as confirmation of registration or notification of purchases) and promotional purposes (including promotions and emails). Supermaster or these third-party advertisers and/or service providers may collect your information in the following ways:

Log Files: Upon each visit to the Platform, Supermaster servers automatically receive log information from your browser and device, including IP address, device ID, network operator details, operating system, browser type and version, CPU speed, and connection speed. This aids in validating your identity, understanding your Platform usage, and facilitating changes and updates tailored to your needs.

Mobile Device: When registering your mobile device or accessing the App through it, Supermaster additionally collects device information such as mobile device ID, model, manufacturer details, and operating system. This information enhances the overall functionality of the App and customizes content based on your preferences.

Cookies: Data files known as cookies are placed on your device to track interactions with social media websites, clicked content, downloads, uploads, shares, and other activities on the Platform. This personalization enhances your Platform experience based on your preferences and usage patterns.

Web Beacons: Transparent graphic images, known as web beacons, are utilized in email communications to understand customer behavior, improving the overall quality, functionality, and interactivity of the Platform.

Mobile Analytics: Supermaster employs mobile analytics software to comprehend and customize the App’s software functionality on your phone. This involves collecting information such as App usage frequency, preferred features, App download source, Device ID, and other mobile applications on your device.

Payment/Purchase Information: Accessing certain paid features may require creating an account on a payment gateway. To process payments, the payment gateway provider may collect details like name, address, phone number, email, and payment information. Supermaster assumes no liability for such payments, emphasizing that information is handled in strict adherence to the Privacy Policy.

Public Forums: Information disclosed in the comments section becomes public, and Supermaster is not responsible for its security. Exercise caution when sharing personal or identifiable information.

Usage of Information: Information is used for communication, service improvement, understanding users’ operating systems, system administration, and auditing service use. The data collected is not used to identify specific individuals.

Sensitive Personal Data or Information: For this Privacy Policy, sensitive data includes passwords, financial details, and any information deemed sensitive by law collected during Platform use

Collection of Personally Identifiable Information

We gather specific information about you to enhance our service. The collected information falls into the folowing categories

  • Name
  • Telephone Number Email Address
  • Service
  • Address
  • Other information about the service address which You give Us
  • Your IP address
  • Information about your device Network information

Information Safety

Every piece of information is securely stored on servers protected by passwords and pins, preventing unauthorized access. Once we possess your information, we strictly adhere to robust security protocols to safeguard it against unauthorized intrusion.

Choice/Opt-Out

We offer all customers the option to opt-out of receiving non-essential (promotional, marketing-related) communications from us and our partners after providing personal information. If you wish to remove your contact information from all lists and newsletters, please contact us at digital.supermaster.in@gmail.com.

All additional terms and conditions, as relevant under the Terms and Conditions of Use at www.supermaster.in, are applicable to you and should be considered in conjunction with this Privacy Policy.